Welcome to
The Post Office
Unit 9
Part B Speaking
MATCH A & B
equip
Deliver
Speedy
Notify
Bother
Original
Transmit

Take goods , letters
Spend time
Provide
Send an electronic signal
Happening or done quickly
Inform
Existing at the beginning
A
B
task 1
Act out the dialogue and answer what service is the customer using in the dialogue? ( p.103 )
Express money transfer
Mail and parcel service
Phone calls and faxes
Press distribution
“What are the services of the post office ?”
task 2
Work in pair
Make conversation from suggestions (p.104)
A: Good morning. / I / help / you?
B: Yes. I / want / have / telephone line / installed / home.
A: OK. Where / you / live?
B: I / live / 10 Le Loi St../ When / you / install / it?
A: One week / after / your registration.
B: you / come / Friday?
A: Yes. you / have / telephone yet?
B: Yeah. I / have / one / already. How / much / the installation fee / monthly fee?
A: The installation fee / free / the monthly fee / 27 thousand dong./ you / fill / this form?
Complete the sentences using the cues below
A: Good morning. Can I help you?
B: Yes. I want to have a telephone line installed at home.
A: OK. Where do you live?
B: I live at 10 Le Loi St.. When can you install it?
A: One week after your registration.
B: Can you come on Friday?
A: Yes. Do you have a telephone yet?
B: Yeah. I have one already. How much is the installation fee and monthly fee?
A: The installation fee is free and the monthly fee is 27 thousand dong. Can you fill in this form?



task 3 work in pairs
Complete the dialogue for the situation:
Your best friend’s birthday is on 5th January .You want to use the Flower Telegram Service provided by the post office to send her greeting card and a bunch of red roses on her birthday .
Clerk: (1) _________________. What can I do for you?
You: Yes, I would like to send a (2) _______ _____ and some (3)_______ to my friend (4) ____her (5) ________.
C: Right. You can use our (6) ___________ __________. It’s fast and very convenient. When (7)____your friend’s birthday?
Y: It’s on(8)_________.
C: What kind of flowers would you like (9) ______ ?
Y: Roses. A (10) _______ of (11) _____ roses. (12) ______ .
C: Would you like the (13) _____ and the flowers to be (14) ___________ on __________ (15) or a day before?
Y: On January, 5th. It’s the best to deliver it in the _________.(16)
C: OK. I’ll make a note for that. Can you just (17)______ this form? And don’t forget to write the (18)________ clearly.
Good afternoon
greeting card
flowers
on
birthday
Flower Telegram Service
is
January 5th
to send
bunch
red
Please
card
delivered
January 5th
morning
fill in
address
Arrange the following suggestions into a dialogue for newspaper subscription.
Customer: for a year, please (1)
Customer: At home. I live at 10 Le Loi Street. (2)
Clerk: Where would you like to get the newspaper? (3)
Clerk: Good afternoon. Can I help you? (4)
Customer: Oh Can I get the newspaper every morning before 6 o’clock? (5)
Clerk: yes, how long would you like to subscribe to it? (6)
Clerk: Before 6? Well it might be a little bit too early. How about before 7? (7)
Customer: I’d like to subscribe to Tuoi Tre daily newspaper. (8)
Customer: OK. That’s fine. Thank you. (9)
Clerk: Ok. 10 Le Loi St. (10)
Clerk: Right. Can you just fill in this form? (11)
Clerk: Good afternoon . Can I help you?
Customer: I’d like to subscribe to Tuoi Tre daily newspaper.
Clerk: yes , how long would you like to subscribe to it?
Customer: for a year , please.
Clerk: Where would you like to get the newspaper?
Customer: At home . I live at 10 Le Loi Street.
Clerk: Ok . 10 Le Loi St.
Customer: Oh Can I get the newspaper every morning before 6 o’clock?
Clerk: Before 6? Well it might be a little bit too early. How about before 7?
Customer: OK. That’s fine. Thank you.
Clerk: Right. Can you just fill in this form?
Homework
Practice the dialogues you have learned today and prepare listening lesson.