International Business
Correspondence 1
SGU

Format
Salutation
Body
Closing
Farewell
Enclosures
Carbon copy

Planning a letter
Research the facts
Consider the subject and the reader
Set your objective and make sure to accomplish it
Components of an effective business letter

Components of an effective business letter
Language

Tone > Pleasant tone
Focus > on the reader
Length > The shorter, the better.
Stationery

The format for the business letter could be:

8 C's of business letter
1/ Clarity
2/ Conciseness
3/ Consideration
4/ Courtesy
5/ Correctness
6/ Character
7/ Concreteness
8/ Cheerfulness

There are nine international business letters:
1/ Sales letter
2/ Inquiry letter
3/ Order letter
4/ Complaint letter
5/ Adjustment letter
6/ Payment letter
7/ Transportation and shipping letter
8/ Insurance letter
9/ Banking letter

International business letters today and in the
future
Letters are permanent
Letters are powerful (authority)
Letters are evidence (legal matters)
Letters reflect communication level

Researches support International business
correspondence
The research entitled International Business
ASEAN-NAFTA demonstrates total trade, export
and import value of Thailand and ASEAN,
Thailand and NAFTA, ASEAN and NAFTA.

Good luck!