HAPPY
WOMEN DAY
20 - 10
native
air-conditioned
complaint
advertisement
Unit 4: SPECIAL EDUCATION
Writing: A letter of complaint
-45 dollars, please”–
-Wow... I’m sorry, I think they’re free
6:00 pm - 8:00 pm
* Vietnamese teacher
*More than 30 students
per class
*Had to pay for books
and cassette tapes
* No air- conditioned rooms
* 6:00 p.m- 8:00 p.m
A : Are you happy with your study at English for Today centre?
B : No, (1).................
A : Are all the teachers native speakers?
B: No, (2)...................
A: The advertisement says there are no more than 20 students in a class. Is that true?
B: No, (3)..................
A: Do you get free books and cassette tapes?
B: No, (4).................
A: What about the classrooms? Are they air- conditioned?
B: No. (5)...................
A: What don`t you like most about the centre?
B: It`s the time. They say the class time is from 5:30 p.m to 8:30p.m but(6)...................
A: Well, everything is different from what the advertisement says. What are you going to do?
B: I am going to write a letter of complaint to the director of the centre.
they are all Vietnamese teachers
. I’m not happy with it at all
that’s not true. My class has over 30 students
my classroom is not air- conditioned
in fact, classes often start late and finish early
I had to pay for them
Task 1
1. HEADING:
2. BODY:
3. CLOSING
Opening
Explaining
the problem
Suggesting
a resolution
Task 2
* Words and structures
First,….Furthermore,…Finally…
The advertisements says……. but …..
You also say that…..however in fact….
To make the matter worse…..
What I don’t like most is …….
First, the advertisement says that there are only native teachers but they are all Vietnamese teachers . You also say that each class has no more than 20 students, however in fact there are over 30 students in my class. Furthermore, we had to pay for books and cassette tapes, that is quite different from the advertisement. To make the matter worse, the classroom is not air- conditioned ,this is not the same as what you say. Finally, what I don’t like most about your centre is the time. Classes not only start late but also
finish early.
Homework: Write the letter of complaint to the
director of Tu Son Cultural Center about the
music show last Sunday, using the following clues: