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Unit 6 - Writing A complaint letter (English 9)

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Báo tài liệu có sai sót
Nhắn tin cho tác giả
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Nguồn:
Người gửi: Phạm Thị Ngọc Thảo
Ngày gửi: 20h:13' 13-09-2012
Dung lượng: 7.2 MB
Số lượt tải: 331
Số lượt thích: 0 người
Warmly welcome
all the teachers
attending class 9A2 today !
1. WARM UP
Do you often write a letter ?
How many parts are there in a formal letter ? What are they?
There are 4 parts: Heading, Opening, Body and Closing.
What will you do if someone pollutes your neighborhood?
I will write a letter to
the head of the local authorities to complain about it.
A complaint letter (n) : laù thö than phieàn
2. Pre - writing
A, new words:

(a) fly - flies (n): con ruồi
- a toad (n): con coùc
- a frog (n): con eách
- a bird (n): con chim
- float (v): noåi boàng beành
- fishing rod (n): caàn caâu
Checking vocabulary
WHAT AND WHERE
frog
toad
fishing rod
float
fly
bird
There are 5 sections in a complaint letter
Put the five sections of a complaint letter in the right order:
A complaint letter
Politeness
Situation
Complication
Resolution
Action
1. S 2. C 3. A 4. R 5. P
Put the five sections of a complaint letter in the right order:
A complaint letter
Politeness
Situation
Complication
Resolution
Action
1. S 2. C 3. A 4. R 5. P
1.S
2.C
3.R
4.A
5.P
5 sections of a complaint letter
How to write a complaint letter.
Dear . ,
I am writing to you about ..
I ..
I would suggest ..
I look forward to hearing from ..
Your faithfully,
Situation:
Complication:
Resolution:
Action:
Politeness:
A complaint letter
Mr Nhat
A short stop of the trucks from the L&P Company
I would suggest that your company should tell your drivers to clear up all the trash on the ground before leaving.
The Director
L & P Transport Company
431 Le Loi Boulevard
HCMC
Dear Sir/Madam,
I am writing to you about the short stop of your trucks around my house on their way to the north.
When the trucks of your company have a short break on the streets around my house, the drivers have left lots of garbage on the ground after their refreshment. When the trucks leave the place, the ground is covered with trash and a few minutes later there is smell and flies.
Yours faithfully,
Tran Vu Nhat
I look forward to hearing from you and seeing good response from your company.
I would suggest that your company should tell your drivers to clear up all the trash on the ground before leaving.
The Director
L & P Transport Company
431 Le Loi Boulevard
HCMC
Dear Sir/Madam,
I am writing to you about the short stop of your trucks around my house on their way to the north.
When the trucks of your company have a short break on the streets around my house, the drivers have left lots of garbage on the ground after their refreshment. When the trucks leave the place, the ground is covered with trash and a few minutes later there is smell and flies.
Yours faithfully,
Tran Vu Nhat
I look forward to hearing from you and seeing good response from your company.

The Director
L & P Transport Company
431 Le Loi Boulevard
HCMC
Dear Sir/Madam,
use dynamite to catch fish.
use electricity to catch fish.
These days, many people begin to catch fish in the lake behind your house.
What makes you worried most is they use electricity to catch fish .
A lot of small fish died and floated on the water surface.
Other animals such as frogs, toads and even birds also died from electricity shock waves.
You think that local authorities should prohibit and fine heavily anyone catching fish in this way.
Situation :
3. WHILE- WRITING
Dear Mr. President,
I am writing to you / about/ the problem / fish catching / lake / behind / my house.
Write a complaint letter. Begin with:
I am very worried / because / people don’t use / fishing rod / or net / but / use electricity / catch fish . After a short time / they leave / the lake, a lot of small fish / die / and / float / on the water surface. Other animals / such as frogs / toads / even birds / have also die / from electric shock waves.
I would suggest the local authorities / should prohibit / fine heavily anyone / using this way / catching fish.
I look forward to / hear / from / you / and / see / the protection / environment / from / the local authority.
Sincerely,
Nguyen Van A
S
C
R
A
P
Dear Mr. President,
I am writing to you about the problem of fish catching in the lake behind my house.
Write a complaint letter. Begin with:
I am very worried because people don’t use fishing rod or net but use electricity to catch fish. After a short time they leave the lake, a lot of small fish died and floated on the water surface. Other animals such as frogs, toads, and even birds have also died from electric shock waves.
I would suggest the local authorities should prohibit and fine heavily anyone using this way of catching fish.
I look forward to hearing from you and seeing the protection of environment from the local authority.
Sincerely,
Nguyen Van A
S
C
R
A
P
4. POST - WRITING
What should you do to keep your school
or your house clean?
No trash and dust in the street
Make the river pure
Keep the air fresh
Put trash in the garbage bin
To protect the environment
Plant trees
Don’t throw trash in the street
Don’t throw trash into the river
5.Homework
Learn the Vocabularies by heart.
Learn the format of the complaint letter.
Prepare: UNIT 6 ( cont)
Lesson 5 LANGUAGE FOCUS
+ Adjectives & adverbs
+ Adverb clauses of reason ( as, since, because )
+ Adjective + that clause
+ Conditional sentences: type 1

Thank you for your attention
 
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