Unit 4: SPECIAL EDUCATION
Period: 23 WRITING
Monday, 18th October 2008
Lang Giang N0 2 High School
Lang Giang 2 High School
UNIT 4:
P23. LESSON 4:
Monday, 13th October 2008
732 VAN XUAN STREET-HANOI
Telephone: (04) 9. 988666
Fax : (04) 9. 988667
Native teachers ONLY
NO more than 20 students per class
FREE books and cassette tapes
ALL air-conditioned rooms
5:p.m 8:30 p.m
Native teacher
No more than 20 students
Free books and cassette tapes
Air-conditioners
5:30p.m  8:30p.m
Vocabulary
1. Native (n)
2. (to) advertise
Advertisement (n)
3. (to) require
4. Air-conditioned (adj)

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Task 1:
A: Are you happy with your study at English for Today Centre?
B: No,(1)…………………………………………......................
A: Are all the teachers native speakers?
B: No,(2)…………………………………………......................
A: The advertisement says there are no more than 20 students in a class. Is that true?
B: No,(3)…………………………………………........................
A: Do you get free books and cassette tapes?
B: No,(4)………………………………………….......................
A: What about the classrooms?Are they air-conditioned?
B: No,(5)…………………………………………………............
A: What don’t you like most about the centre?
B: It’s the time. They say the class time is from 5:30 p.m. to 8.30p.m. but(6)……………………………………………….

A: Well, everything is different from what the advertisement says. What are you going to do?
B: Iam going to write a letter of complaint to the director of the centre.
I’m not.
they aren’t.
it isn’t.
I don’t.
they aren’t.
it isn’t.
(I’m not happy with it at all)
(not all of them are native teachers)
(that’s not true. My class has over 30 students)
(I don’t. I have to pay for them)
(only some of them. Mine is not)
(in fact classes often start late and finish early)
Task2: Using the information from the dialogue in Task1, complete the letter of complaint below
53 Ho Xuan Huong Street
Hanoi-Vietnam
The Director
English for Today Centre
731 Van Xuan Street
Hanoi-Vietnam
22nd February,2006
Dear Sir,
I am writing to complain about the poor quality of the service at your centre. Everything seems to be worse than what you say in the advertisement.
…………………………………………………………………………………………………………………………………………………………
To resolve the problem, I require you to give me a refun. Enclosed is a copy of the receipt.
I look forward to hearing from you and to getting a quick resolution of this problem. Please contact me at the above address or by phone at (04)7.222999.

Yours faithfully,
Do An Duc
1. HEADING:
Writer’s Address
2. GREETING:
Receiver’s address
Dear + Initial /Name
3. BODY:
4. CLOSING
Content of the letter
Closing
& Signature
Connectors

- First of all or firstly/ secondly/ thirdly/…….Finally.
- However, in addition, furthermore……
 You say all the teachers are native speakers but in fact there is only one native teacher.
 My class doesn’t have any native teachers, that is quite different from the advertisement.
First of all, you say all the teachers are native speaker, but in fact there is only one native teacher. Secondly, you say there are no more than 20 students per class, but there are more than 30 students per class. Moreover, you say we can get free books and cassette tapes, but in fact we had to pay for them. To make the matter worse, my class is not air–conditioned, that is quite different from the advertisement. Finally, you say the time class is from 5:30 p.m to 8:30 p.m but in fact it is from 5:45 p.m to 8:00 p.m.
Content of the letter
1. Rewrite the letter.
2. Prepare next lesson.

THANK YOU
&
GOODBYE!!!!!