Hello
WRITE
A COMPLAINT LETTER HAS FIVE SECTIOS
Situation states the reason for writing
Complication mention the problem
Resolution makes a sussestion
Action talks about future action
Politeness ends the letter politely
a)Mr.Nhat wrote a complaint letter to the director of L&P Company in Ho Chi Minh City.The five sections of the letter are not in the right order.Label each sections with the appropriate letter:S,C,R,A or P
26 Tran Phu Street
Ha Noi
October 9, 2003
The Director
L&P Transport Company
431 Le Loi Boulevard
HCMC
Dear Sir/Madam
I would suggest that your company should tell your drivers to clear up all the trash on the ground brfore leaving
I am writing to you about the short stop of your trucks around my house on their way to the north
I look foeward to hearing from you and seeing good response from your company
When the trucks of your company have a short break on the streets around my house, the drivers have left lots of garbage on the ground after their refreshment.When the trucks leave the place, the ground is covered with trash and a few minutes later there is smell and flies
Yours faithfully
Tran Vu Nhat
26 Tran Phu Street
Ha Noi
October 9, 2003
The Director
L&P Transport Company
431 Le Loi Boulevard
HCMC
Dear Sir/Madam
I am writing to you about the short stop of your trucks around my house on their way to the north
When the trucks of your company have a short break on the streets around my house, the drivers have left lots of garbage on the ground after their refreshment.When the trucks leave the place, the ground is covered with trash and a few minutes later there is smell and flies
I would suggest that your company should tell your drivers to clear up all the trash on the ground brfore leaving
I look foeward to hearing from you and seeing good response from your company
Yours faithfully
Tran Vu Nhat