Dakrong Upper Secondary School
Welcome!
Make a list of some types of letters
What type of letter do you write when you are unhappy with something?
+ Letter of acceptance or refusal
+ Thank-you letter
+ Letter of invitation
+ Letter of complaint
+ Letter of reply
+ …
Study the letter of complaint below and identify the parts of this kind of letter.
Salutation
Receiver’s address
Sender’s
address
Reason for
writing
Date
Resolution
Complaints
Closing
Sender’s signature
* Vocabulary:
+ native-teachers: teachers who come from English-speaking countries
+ advertisement (n):
+ air-conditioned (a):
* Connectors/ expressions:
E.g. “You say in the advertisement that there are only native teachers, but all the teachers in my class are Vietnamese.”
Task 1: Study the advertisement and complete the dialogue.
Task 2: Complete the letter of complaint below.
Task 2: Complete the letter of complaint below.