warmly Welcome teachers
to our class
Teacher : Trương Ngọc Phương Trang
From : Vĩnh Cửu – Đồng Nai
Unit 6: THE ENVIRONMENT.
Period 40 th : lesson 4 : WRITE
I. A complaint letter


Situation:
Complication:
Resolution:
Action:
Politeness :

Ends the letter politely
Makes a suggestion
Mentions the problems
States the reason for writing
Talks the future action

States the reason for writing
Mentions the problem
Makes a suggestion
Talks about future action
Ends the letter politeness
A complaint letter has five sections :
A short stop of the trucks from the L&P Company
flies (n)
a fly
Situation
S
Politeness
Action
Resolution
Complication
C
R
A
P
The Director
L& P Transport Company
431 Le Loi Boulevard
HCMC
Dear Sir / Madam ,
I am writing to you about the short stop of your trucks around my house on their way to the north.
When the trucks of your company have a short break on the streets around my house, the drivers have left lots of garbage on the ground after their refreshment. When the trucks leave the place, the ground is covered with trash and a few minutes later there is smell and flies.
I would suggest that your company should tell your drivers to clear up all the trash on the ground before leaving.
I look forward to hearing from you and seeing good response from your company.
Yours faithfully,
Tran Vu Nhat
26 Tran Phu Street
Ha Noi
October 9, 2003
S
C
R
A
P
use dynamite to catch fish.
use electricity to catch fish.
A lot of fish died and floated on the water surface
frogs , toads and even birds died from electric shock waves .
frogs
toads
birds
b.These days , many people begin to catch fish in the lake behind your house. What makes you worried most is they use electricity to catch fish. A lot of fish died and floated on the water surface. Other animals such as frogs, toads, and even birds also died from electric shock waves. You think that local authorities should prohibit and fine heavily anyone catching fish in this way
What do people do in the lake behind your house these days?
They begin to catch fish.
What makes you worried most ?
They use electricity to catch fish.
What happened after they left the lake ?
A lot of small fish died and floated on the water surface . Other animals such as frogs , toads and even birds also died of electric shock waves .
What suggestion do you want to make?
I would suggest that the authorities should prohibit and fine anyone using electricity or dynamite to catch fish.
What do you look forward to seeing ?
I look forward to seeing the protection of environment from the local authorities.
Now write a complaint letter . Begin with :


Dear Mr. President,
I am writing to you about the problem of fish catching in the
lake behind my house……..

I am very worried because they use electricity to catch fish. After a short time, they left the lake, a lot of small fish died and floated on the water surface. Other animals such as frogs, toads and even birds have also died from electric shock waves.
I would suggest that the local authorities should prohibit and fine heavily anyone using this way to catch fish.
I look forward to hearing from you and seeing the protection of the environment from the local authorities.
Sincerely,
Truong Ngoc Phuong Trang
S
C
R
A
P
Groups 1 & 3
Groups 2 & 4
36 Thanh Phu Street
Vinh Cuu – Dong Nai
7
Answer the questions
1. What do people do in the lake behind your house these days?
2. What make you worried most ?
3.What happened after they left the lake ?
4. What suggestion do you want to make?
5. What do you look forward to seeing ?
They begin to catch fish.
They use electricity to catch fish.
A lot of small fish died and floated on the water surface . Other animals such as frogs , toads and even birds also died of electric shock waves .
I would suggest that the authorities to prohibit and fine anyone using electricity or dynamite to catch fish.
We look forward to seeing the protection of environment from the local authorities.
6
5
4
3
2
1
Time over
garbage dump
water pollution
What should you do to reduce … ?
air pollution from vehicles
Put trash in the garbage bin
To protect the environment
Plant trees
Don’t throw trash in the street
Don’t throw trash into the river
No trash and dust in the street
Make the river pure
Keep the air fresh
Homework
Write a complaint letter to the head of
your local authorities to :
- complain about the garbage dump behind
your school .
- suggest the ways to reduce garbage .
Prepare for Language Focus .

THANKS FOR YOUR OBSERVATION
Have a nice day